How JJwinks Achieved a 122% Increase in New Customers

JJwinks was co-created by two women looking for modest but flattering loungewear that allows you to go bra-free without showing the “headlights.”

The Challenge

JJwinks has a fiercely loyal customer base but struggled with driving sustainable new customer acquisition against stiff competition in the loungewear space.

LuckyRev’s Approach

As growth partners, LuckyRev helped determine MER goals given the strong LTV driven by loyal customers, which then opened up immediate opportunities to scale.

With a more focused approach on holistic new-customer growth rather than in-platform ROAS, we set stricter exclusions across the account to ensure the bulk of the budget was allocated towards new customers.

Lastly, we found low hanging fruit creative opportunities  by identifying and scaling UGC creators that do perform and quickly weeding out creators that don’t.

The Results

Quarter over Quarter

51% Increase in Net Sales

Quarter over Quarter

122% Increase in New Customers

Quarter over Quarter

48% Decrease in CAC

LuckyRev has become a true partner to our e-commerce business. We brought them on to improve our ad spend performance. They quickly grasped the ethos of our brand and have been sensitive to our MER goals, responsibly making sure each dollar spent is getting us to a profitable place. We see their team continuing to play a big part in continuing to scale our business.

JJWINKS - KELLY MORRISSEY, CO-FOUNDER

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